Frequently Asked Questions

Scams - There are now scammers who clone websites, sell the holidays, take your money and disappear. To reassure yourself,  our fixed line is:  +33 5 57 68 03 28 you are very welcome to give us a call.

Earliest and latest arrival and departure times
Arrival 4:00 pm departure 10:00 am at the latest. Even if guests have left the house spotless at 10:00 am we still need a minimum of four hours  to change beds & do maintenance etc..

However, we try to make the changeovers as efficient as possible so that anyone who arrives early by plane or after a long car journey doesn’t have to kill time waiting for the house to be ready. We ask guests to for their approximate time of arrival and departure time the following Saturday. That will enable us to predict our finishing time on the Saturday and let the following guests  know approximately what time  house will be ready.

Transport

Car essential

 

Nearest shops
Peujard: 3 minutes by car or a twenty minute walk in each direction. in the next village which is there is a  newsagents, hairdresser, baker .

La Garosse: 5 minutes by car. Casino / Geant hypermarket, cash point, service station, Leader Price supermarket and small shopping mall.


St André de Cuzac: 5 minutes by car. Various shops, banks, Thursday & Saturday market, chemists, restaurents  etc.

Sunday: 

 Most shops and supermarkets are closed. Super U in Cavignac is open  Sunday morning.

Dogs
We can't take animals as we have rare free range chickens & cats.


 Nearby restaurant
There are about a dozen restaurants within a twenty minute drive with menus ranging from €12 -37 ) for five courses including wine and coffee.


Wine tasting
There are literally hundreds of vineyards to choose from. We are on the boundary of the Bordeaux, Cotes De Blaye & Cotes de Bourg wine regions and within a 30 minutes drive from St Emilion, Fronsac and a little further for the Medoc . There are also Cooperatives which sell very good quality wine like the Cave cooperative de Lugon

 Water
Safe to drink

Car rental

You should we reserve a hire car before your arrival. You must pay by credit card as they don't accept cash!


Winter heating

Heating and hot water are included in the price. Please keep windows closed when heating is on.

 

 Holiday insurance
it is a  strongly advised to take holiday insurance to rent our house. Why? Firstly the 30% deposit is not refundable and the balance too if we can't re-let the property. Secondly, if children accidentally damage the pool liner a replacement will cost €5000.00  Also over the years we have seen many mishaps from illness to cars having to be repatriated due to breakdown.


Airport
30 minutes drive. Bordeaux Merignac airport is on the main road from Bordeaux. From London the flight time is approximately 1hour fifteen minutes. You can also travel from Bergerac, La Rochelle or Biarritz.

Doctors & hospital
You will have to pay the doctor or hospital and then if you are a European citizen you will be reimbursed up to about 75% on your return home. The rest you will have to pay yourself. You will need to register in the UK before your travel. If you are not from the EU you won't be reimbursed

 

Nearest beaches
There are many beaches along the Atlantic coast within an hour to and hour and a half's drive. They range from lively resorts like Arcachon, Biscarosse, Lacanau and Royan to many wild beaches with kilometres of sand and a backdrop of pine forests.

Pool
There is a wall all around the pool and lockable gate.


Privacy
No pool is completely private as someone has to clean and maintain it! This pool is shared with the owners, no children, who occasionally use the pool. Privacy is always respected. Only the owners use the garden to cut the grass or feed the animals. There is one hectare in total.

Animals

The chickens  will be delighted to receive any left over bread.  They will be waiting on the terrace for their breakfast!


Materials:

The house is self catering which means you provide your food, toiletries, toilet  & kitchen paper etc. There will, however, be a toilet roll in each toilet and a roll of kitchen paper on your arrival. The Geant supermarket closes at 8:00 pm if you haven't had time to pick up groceries en route. We provide dishwasher tablets and toilet cleaners.

 

Cleaning
It is a self catering rental.  The house should be left as you find it, which includes cleaning the oven , toilets, bathrooms and taking the glass recycling to the village collection point. If you don't want to do this there is an additional 50 Euro cleaning charge which should be arranged in advance with us.


Recylcing

Must be resepcted. If not done correctly there will be a €50 charge.

 

If you have any questions that are not answered here do not hesitate to contact us !

 

 

 

 

 

 

Ground floor

Upstairs

 

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